Terms & Conditions

Introduction

Welcome to Wellness Mahotsav. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree, please refrain from using the website.

Definitions

“Website” refers to Wellness Mahotsav and its associated services.
“User” means anyone accessing the website.
“Service” includes booking wellness resort stays, hospital appointments, and day care clinic appointments.
“Provider” refers to wellness resorts, hospitals, and clinics listed on the platform.

Use of the Website

Users must be at least 18 years old or have parental/guardian consent to use the website.
The website is intended for personal use only; commercial use is prohibited without prior consent.

Booking and Payments

Users can book wellness resort stays, hospital appointments, and day care clinic services via the platform.
All bookings are subject to availability.
Payment methods include online payment gateways or direct payment to the service provider.
Refunds, cancellations, and rescheduling are governed by the cancellation policy of the respective service provider.

User Responsibilities

Provide accurate personal and contact information during the booking process.
Arrive on time for appointments or bookings.
Follow the rules and guidelines of the service provider.

Service Provider Responsibilities

Ensure accurate availability and service descriptions on the platform.
Communicate any changes or cancellations to the user in a timely manner.
Comply with applicable laws and regulations.

Privacy Policy

We value your privacy. Personal information collected through the website is used only for booking and related purposes. For more details, refer to our Privacy Policy.

Intellectual Property

All content on the website, including text, images, logos, and software, is the property of Wellness Mahotsav.
Users may not copy, distribute, or reproduce content without written permission.

Limitation of Liability

Wellness Mahotsav acts as an intermediary between users and service providers.
We are not responsible for the quality or outcomes of services provided.
Users agree to hold us harmless for any claims arising from the use of the website or services.

Cancellation and Refund Policy

Users must adhere to the cancellation policies of the respective service provider.
Refunds, if applicable, will be processed within 15 business days.

Governing Law

These terms are governed by the laws of Jurisdiction of Ahmedabad. Any disputes will be resolved in courts located in Ahmedabad/Gujarat.

Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting.

Contact Information

For questions or concerns regarding these terms, please contact us:

Email: info@wellnessmahotsav.com
Phone: +919913653000

By using Wellness Mahotsav, you acknowledge that you have read, understood, and agree to these terms and conditions.